Education: The Key Contributor to a Country’s Development essay

And undoubtedly the contribution of education towards development is primary and most significant. It is the education which not only paves our Ways towards the economic but also towards moral, social, political and intellectual development. And here again education is a broader concept which contains both formal and informal. Therefore, one can say that education is the single most important factor in the development of a country. Economic development is the process whereby simple, low-income national economies are transformed into modern industrial economies. Now days the nations are growing fast and economies are globally integrated. The impact of boosting economies is greater on the developing economies. The result is the decrease in value of money of developing economies and other consequences are devastating in the shapes of inflation and poverty. Therefore it is vital for emerging nation that they should invest more in the human resource by providing better education and training. The productivity is directly linked with education because if workers are well educated then they are better at understanding the aims and objectives of an organization.

As education enhances the technical know, communication and interaction skills so it is more likely that they are offered high wages. These high wages induce a level of dedication and sincerity to their work. They are not only willing to do more work but also in an efficient and effective manner. Though some critics are of the opinion that low level management or the operational management do not require any necessary education to perform their tasks. They say that workers should be good enough to run the machines and do their assigned tasks in a manner in which they are trained.

But they are neglecting the most vital thing i. E. Creativity. Fifth worker are allowed to think and create new ideas besides performing their duties, this is in the best interest of relevant organization and country. First, because every organization wants to maximize its profit. As profit is directly linked with efficient and just-in-time inventory production which is the responsibility of main stream of workers, so the idea of not giving education to lower level of management loses its reliability.

Second, higher profits would yield more tax venue which in return would be available with the government to spend on the infrastructure of country to increase of standards of living of its inhabitants. Here, one thing is worth mentioning that education does not means technical know-how but also guiding and equipping employees with high moral standards also lies in the domain of education. The interaction of staffs with customers is the index of an organizational moral enrichment and it is one of the best things to attract the people by remaining in touch with an excellent value system and code of conduct.

Another dimension is that education broadens the horizon of your conceptual understandings and knowledge and certainly creation of new technology is the outcome of it. New technology will bring a shift in the labors’ intensive to capital intensive work. Economic growth will also be one of the good results of new technology. As a whole economic growth will result in the advanced and well-off society. It is the greatest dilemma and a worldwide issue that many people are morally corrupt. They benefit at the expense of other to forage their own desires and unfortunately educated class is notorious for it.

It is also an argument of criticizes that if education leads to moral development of a country then why corruption is usual? Of-course it is a perplexing question that why so called educated people are morally Corrupt. But if We look through the critical lens the answer is quiet simple. It is so because their education system is void of higher standards of morality in part or provides a very little room for it. It is the fault of wrong application of corrupt education system not because of education itself.

Because true education system enlightens the souls, creates linings to understand the problems of others besides other things. Honesty, integrity, loyalty, steadfastness and contentment are the bright stars of morality. All religions of the world are found with an agreement to only one thing i. E. Morality and ethical development and it is only possible through education no matter it is formal, informal or religious. If a society or country is unmindful of moral development then crimes stretching from minor to major such as cheating, adulteration, bribery, usury and corruption and assassination become fate of it.

All these factors can play detrimental role in segmentation and demolition to socio-cultural norms of any society and civilization on micro and macro level respectively. Education strengthens the sound social structure which as an outcomes provide excellent leaders of future for a country. Thus it is an education and only education which creates love, peace, harmony among humans’ words and relationships. It is an irrefutable fact that political leaders of a country’ are responsible for the fate of their country-men.

The direction in which they motivate and persuade their people truly reflects in the destiny of a nation. Political leaders are also very imperative because they symbolize a whole nation on their own behalf. Furthermore, the foreign policies have a paramount prominence in such a globalizes world because the idea of inward-oriented policies is no more valid, at least after industrial revolution. And also foreign relationships are very significant to safeguard national solidarity and to show harmony with other nations.

Thus it more vital that the leaders of a state must be well educated and morally upright. Because the consequences of their actions are not limited to themselves but cover the wellbeing of millions of people. If political leaders are the admirer of education and educated people then hopefully they will provide best opportunities of personality development by building educational institutes, reduce unemployment by creating job opportunities and make prosperous society providing justice and equally distributing wealth without any discrimination.

Political leaders will frame their internal and external policies in such a manner that peaceful coexistence will be among their primary objectives. In a nut shell, well educated, well groomed and honest political leaders assure the right direction ND successful destination off country. Surely, it is education which has produced greatest intellectuals of centuries in every field of knowledge; medicine, physics, chemistry, astronomy, arts, poetry and philosophy etc.

It is education which stimulated the mental power of renowned men of history such as Bin e Napes, AY-Bruin, Jabber bin Hein, Ptolemy, Leonardo divan chi, Jackal Duding Rum and Socrates. The poet of the east says; Nations are born in the hearts Of poets, they prosper and die in the hands Of politicians. Ii Muhammad Cabal It is worth revealing here that the idea of separate homeland (Pakistan) for Muslims in 20th century was brought forward by Llama Muhammad Cabal. Shakespeare has played an incredible role of enriching literature basically aimed at socio-cultural and moral development of the West.

Today think- tanks of ones country owe much importance than ever before, not only in military but also in strategic relationships with other countries. They are always furnished with multiple solutions to a problem being faced by their governments. Intellectuals play a massive role in policy making of a country. For instance Pentagon is the famous place where many mathematicians, artists, scientists, analysts, economists and policy makers are readily available to U. S government to resolve any economic, social, legal and political issue.

Every matter regarding fiscal, monetary and foreign policy is debated and an optimal solution is brought forward to meet its goals with minimal wastage of national resources. It is possible just because of education that we achieve our objectives in the most well-organized and effective manner. Few people say that education can never bring affluence in a country but an effective judicial and legal system. Though they are right from their viewpoint but here s other dimension too. Suppose if one person is even not aware of constitutional, civil and basic human rights guaranteed by his government than how can he demand justice?

He will accept everything right and decreed although it might be illegal and violation of basic rights. For example, in Pakistan grave problems like nepotism, bribery and corruption are prevailing just because of unawareness Of citizens from their own rights. Now here it is not a problem with judicial and legal system but with the mentality of inhabitants. They are forced to bribe even for the execution of their legitimate rights. If they were having a keen sense of their rights then they would never be ready to opt for that way.

Even an excellent judicial and accountability system is of no more use if the general public is ignorant. So, it is decisive for everyone to get a familiarity of his duties and rights and it is impossible without education. For that reasons, the contribution of education to economic development in regards to technology and human resource enrichment is vital. Social development is yielded when economic development is thus achieved. Such social development may take the form in terms of improved living standards ND increased time for leisure.

AdVantage Advertising Company essay

Mean click-through rate at each type of advertisement for each designer The interested variable, in figure 3, is click-through rate at different type of product being advertised for four designers. These variables are converted to ordinary data i. E. Entertainment ads Pl , charity ads PA, lifestyle ads PA, and other type of ads = PA. Figure 4: designers’ frequency in accomplishing efferent type of advertisement As seen in figure 3, there is a considerable vary in the mean click-through rate of four advertised products amongst 4 designers.

Each designer has a dominance in particular type of ads in which designer 4, designer 3, designer 2 is strong at advertising P 1, PA, PA respectively. However, at PA, the average click through rate is relatively similar. Even though designer 1 does not have superiority in designing particular ads, the mean click-through rate of four products is comparatively identical at a constant rate above 3%. Following by his trend is designer 3 who reach minimum requirement at four type product and has superiority at advertising PA comparing to their relatives.

In addition, designer 4 has highest click-through rate at P 1, though this designer does not achieve a stable result in which underperforming at PA and PA. Frequency of performing at four type of advertisement is the best indicator to explain the variation of click through rate among designers at different products because of the unequally assignment of work. Remarkably, the comparison between figure 3 and figure 4 show a positive relationship teens the frequency of performing and the click-through rate at different type of ads.

At Pl , Designer 4 has highest frequency in complete the job and thus reaching the highest mean click-through rate (near 5%). Similarly, designer 3 does most of PA and it is the most successful in advertising PA compared to their co-workers. Hence, there is not enough evidence to conclude that designer’s style is the driver of underperforming. Otherwise, the evidence is sufficient to conclude that there is a significant differences of click-through due to experiences. Therefore, it would be recommended for Advantage to assign job according to designer’s dominance.

Relationship between placement and click-through rate Another issue Advantage concern is that should the advertisement be charged according to where the ads is placed on. Therefore, regression analysis will be used to determine the relationship between click-through rate and placement where ads is posted. Place where ads appeared is the independent variable which is valued as 1 for Twitter and 2 for Backbone. The dependent variable is click-through rate. The purpose of using regression is to predict click through rate based on where the ads is posted.

Shinto: The Ethnic Religion of Japan essay

It is defined as an action-centered religion, focused on ritual practices to be aired out diligently, to establish a connection between present-day Japan and its ancient past. Shinto practices were first recorded and codified in the written historical records of the Koki and Onion Shook in the 8th century. 1 Kim are not God or gods. They are spirits that are concerned with human beings – they appreciate our interest in them and want us to be happy – and if they are treated properly they will intervene in our lives to bring benefits like health, business success, and good exam results.

The Shinto Shrine is best described as an active expression of the visible kinship to the earth, deities, elastic bodies or whatever name that they are given. Once you enter into the Shrine you are said to become more or less conscious of your surroundings. Your symptoms are said to be anxiety, and antagonism, loneliness, discouragement, but as you continue it becomes a more positive experience. The feeling becomes more peaceful and you have the feeling of being secure as the most priceless diamond in the world.

Those of you that are not susceptible to this kind of experience may become in a hurried pace of shock. The history of the Shinto religion is unknown, according to Molly (201 3), ” Shinto has no person or group as its founder. In fact, its mysterious origins date back to the ancient people of Japan and their stories of how the world came into being. ” Shinto worshipers have no clue who started or who they are worshipping for that matter.

They only want to feel the existence of the spirit their only concern is whether or not they can feel its existence. This religion is said to have remained nameless until the Buddhist brought about the religion of Buddhism in Japan, which forced the people to give it a name. Molly, M. (2013).

CUC Cendant Corporation: Fraudulent Financial Reporting essay

First, the management may be pressurized or encouraged to commit fraudulent financial reporting within or beyond the entity in order to match the expected earnings target. (Monomer, R. , Campbell, F. , & Hamilton, J. 2011). Second, a perceived opportunity to commit fraud may exist when an individual believes internal control can be overridden. This can be shown if an individual is in a position of trust or has knowledge of specific deficiencies in internal control. (Monomer, R. , Campbell, F. , & Hamilton, J. 2011). Third, attitudes and rationalization contribute to commitment of a fraudulent act by individuals.

Some individuals have a set of ethical values, an attitude or characters that allow them to commit fraudulent act knowingly and intentionally. However, even honest individuals may be tempted to commit fraud in an environment that pressurized them tremendously. (Ramose, 2003) 3) Which factors existed during the 1995 through 1997 audits of CUE that created an environment conductive for fraud? From the case study, seeking incentive or pressure to commit fraud can be shown through the Cuss’s revenue has dramatically increase from $31 million in 1 995 to $million in 1996 and $1 million in 1997.

The fraudulent of the company’s revenue is due to the reason that to merge or acquire other companies, the profit of the company has to keep increasing in order to meet the analysts’ expectation. The managements of CUE have pressures to fraud the financial figures and create more profits in order to meet the analysts’ expectation. In case study, the perceived opportunity to perpetrate a fraud also happen in which CUE has made various year-end adjustments to incorporate the misstatements reflected in Cuss’s quarterly reports into the general ledger. Instead of follow the requirements to amend its financial statements by the

Securities and Exchange Commission several times, CUE has fraud the financial figures for year-end reporting purposes. Finally, the attitudes and rationalization to justify a fraud also shown in the case study where the top management of CUE showed high enthusiasm to maximize the share price of the company to shown that it is a profit-making company. AAA) What responsibility does an auditor have related to each of these five components? Auditors are responsible for the evaluation of whether a culture of ethical behavior and honesty have been created and maintained by the management.

They are required to determine the ability of the control environment to form the basis for other components in internal control and whether those components are impaired by deficiencies in internal control (“CA Paper”, 2012). If an entity has established a process of indemnifying business risks, estimating their significance and probability and responsive actions to deal with the risks, the auditor has to grasp the full process. Conversely, auditors should confront management on identification of relevant business risk and necessary responsive actions on absence of the process (“CA Paper”, 2012).

Regarding information system, auditors have to comprehend the entity communication of financial reporting roles and responsibilities and significant matters relating to financial reporting. This is to assist them to evaluate the accuracy and reliability of information from different areas such as journal entries, classes of transactions, accounting records and systems procedures (“CA Paper”, 2012). Auditors have to understand and evaluate effectiveness of control activities in preventing, detecting and correcting errors.

They have to determine the control ability to reduce risk and ensure policies are enforced within business recesses. Following that, their implementation can be determined via walk- through method. Thirdly, auditors have to evaluate whether those controls are performing according to the plan (Singleton, 2007). Auditors are required to ascertain main activities that are utilized by an entity to monitor internal control over financial reporting and audits. In addition, they have to identify corrective measures that will be imposed by the entity to the deficiencies in internal controls.

Auditors also have to understand the sources of input information for monitoring activities and evaluate its reliability (“CA Paper”, 2012). B) One component of internal control is the entity’s control environment. What factors should an auditor consider when evaluating the control environment? The first factor involves enforcement and communication of integrity and ethical values. Existing of such values and effective communication will enhance the confidence in control administration, monitoring and design with lower material misstatement risk (“CA Paper”, 2012). The following factor is commitment of the entity to employees’ competency.

This refers to management’s consideration of competence levels for specific jobs and its translation into necessary knowledge and skills. Assignment of complex duties to inexperienced or incompetent staff will diminish the effectiveness of internal controls (COCA Paper”, 2012). Thirdly, participation of parties charged with governance such as directors should be considered. They should be a discrete entity with the management. Their effectiveness is dependent on their experience, extent of involvement and scrutiny of activities and interaction with the auditors (“CA Paper”, 2012).

The fourth factor is management’s operating style and philosophy. This involves their attitude in dealing with business risk, financial reporting and accounting policies. An aggressive management is prone to manipulation and window-dressing. Their roles in information processing, accounting and personnel functions should be considered as they may affect the reliability Of relevant information (“The Control”, n. D. ). Auditors should consider organizational structure which is the framework for entities to plan, execute, control and review objectives.

It highlights the key areas of responsibilities and authority of management and sets proper reporting lines. This is vital as inherent risk is positively correlated to complexity of an entity operation (“The Control”, n. D. ). The following factor involves assignment of responsibility and authority to appropriate personnel. The management has to ensure sufficient reporting relationship and proper authorization hierarchy. Failure to do so will lead to faulty decisions and subsequently greater risk of material misstatements (“The Control”, n. D. ). Lastly, human resource policies and practices should be taken into account.

This includes recruitment, evaluating, training, compensation and remedial actions. This factor is vital in design and implementation of broad range of matters by reducing inefficiencies and errors (“CA Paper’, 2012). C) What red flags were present during the 1 995 through 1 997 audits of CUE that may have suggested weaknesses in Cuss’s control environment? Red flags that reflect Cuss’s bad control environment presented during 1995 through 1997 which is stated in the case study where the Water Forbes, chairman and CEO of CUE together with Kirk Shelton, COO of CUE did not create a control environment.

There was lack of appropriate oversight of board due to the four Cuss’s directors were financial tied close through other joint investments in start-up companies with Water Forbes. Besides that, due to the aggressive accounting practiced by management Of CLC, Securities and Exchange Commission’s previous requirement suggested CUE to change or restate their financial statements also reflect the weaknesses in Cuss’s control environment. CUE incurred misstatement technique through various year-end adjustments.

Another statement that indicates Cuss’s bad control environment is where Cuss’s management was suggested by its emphasis to meet with analyst expectation. To meet Wall Street analyst’ earning expectation, revenues were increased and expenses decreased fictitiously in order inflated Cuss’s stock ricers and also for future stock issuance through the opportunities to merge with others. Management of CUE was indicated as lacked of control environment where it didn’t meet with the proper attitudes, awareness and the action of management that should be shown by a company which is carrying integrity and ethical values. A) Provide an example where management override occurred in the Ascendant fraud. Management override of internal controls is the management meddling in handling financial information and made decision which is antithetical With the internal control policy (Vitae, 2015). Normally the override will happen when the management think that they are able to defend committing fraud, the management have an incentive or under pressure and have the capability to operate outside of the internal controls in order to meet the expectation from publics or shareholders (PEPCO, 2015).

There is some situations that the management override normally take place which are backdating financial documents, inappropriately classifying information based on the financial condition and modify the entries when the financial close process (Vita, 2015). In CUE, the management override was happened when the management Ella the recognition of customers’ membership cancellations of benefit programs and the bank rejection of charges that made to members’ credit card accounts to increase company current reporting period’s revenues and profits. B) What are the required auditor responses to further address the risk of management override of internal controls? Even the internal control is well- designed and effective control over the financial report but the management override still take place in many companies. The management is in a distinct position to carry out fraud this is due to their capability to directly and indirectly manipulate accounting records and prepare fraudulent financial statement. Management override of control can happen in an unpredictable ways (PEPCO, 2015).

Famous African Americans and Their Achievements essay

In 1 912, he graduated from East Side High school in Aurora, where he was act eve in extracurricular such as debate, track, football and baseball. After graduating h gig school he went on Northwestern University to study pharmaceutical chemistry. He graduated in 1916 with Bi’s degree and master at the University Of Chicago. He also faced prejudice when he was hired by the Western Electric Company. Then, 3 years later he went on to be chief at the Joy hon. Morel Company in Automata, Iowa. On September 1 919, he married Moorhen E. En whose and later moved back to Chicago so he could work for the Borer Chemical Laboratory a s a chief chemist.

Eventually, Hall was offered to a situation with Griffith Laboratories where he was to remain for 34 years. He retired in 1 959 and died on January 2, 1971. To summarize, he w as someone who likes to try new things. 2. She became the first woman in the United States to direct a bank. She est. blushed a bank that became the Consolidated Bank and Trust Company. Anus. Maggie Lena Walker became the first woman in the United States to dire Cat bank. Maggie Lena Walker established a bank that became the Consolidated Bank and Trust t Company. Maggie Lena Walker was born in Richmond, Virginia, on July 15, 1864.

Her mother Elizabeth Draper Mitchell was an assistant cook and her father William Mitch II was a butler and writer. They were both former slaves. Her father died in 1876 that let her, her brother and her mother in poverty. Therefore, Maggie go to a public school and her mother SST rated a laundry business with which Maggie help her mother by delivering clean clothes. By 1 883, Mage graduated at the top of her class and started to teach through 1886 at the La newscaster School until, she married Armrests Walker Jar. , a brick contractor and had two sons together ere.

She also attended the school, taking classes in accounting and business when she was teaching at the Lancaster School. In 1902, she became the first black woman in the United States to dire cat bank that became the Consolidated Bank and Trust Company. Her husband died in 1 91 5 and later she died on December 15, 1934. Throughout Walker’s life, she was honored for her off arts as a community builder. In 1 923, she received an honorary Master’s degree from Virginia union n university and was inducted into the Junior Achievement U. S. Business Hall of Fame in 2002. 3.

He was the first Black inventor who was awarded over 57 patents mostly f or various kinds of steam cylinder lubricators. Anus. Elijah McCoy was the first Black inventor who was awarded over 57 pate ants mostly for various kinds of steam cylinder lubricators. Elijah McCoy was born on May 2, 1844, in Chocolates, Ontario, Canada an d returned to Us. In 1847. Both of his parents George and Mildred were fugitive slaves. When Eli jaw was young he showed strong interest in mechanic, so at age of 15, he traveled to Edinburgh , Scotland for an apprenticeship and study as mechanical engineer.

Afterwards, he rejoined his family in Michigan. Despite his qualifications, McCoy was unable to find work as an engineer in the e United States due to racial obstacles but he find a work as fireman and oilier at the Michigan Cent trail Railroad. In 1868, he married Ann Elizabeth Stewart but in 1872, her wife died. Then, he m aired Mary Eleanor Delaney in 1873 and moved to Detroit when he found work there. He invented an automatic lubricator for oiling the steam engines of locomotives and ships an d received a patent for this work. This creativity gave McCoy an honored status in the black comma unity that has resisted to this day.

Legislation and Proper Administration of Drugs essay

1. 1 Legislation The medicines Act (1986) – This act governs the manufacture and supply of medicines. The act also defines the categories of medicines, those that can only be supplied with a prescription, those that must be supplied by a pharmacist but do not need a prescription and those that can be brought on generally. The Misuse of Drugs Act (1971) – The main purpose of the act is to prevent the misuse Of controlled drugs. It puts in place the law that allows the production, supply and possession of Controlled drugs.

The Misuse of Drugs (Safe Custody) Argue lotions (1973) – This act regulates owe controlled drugs are stored. The Requirements change depending on the premises where the drugs are being stored. The Handling of medicines in Social Care (2007) – This is published by the RPG and is very useful document covering all aspects of medication in a social care setting. Health and Safety at work Act (1974) – The Act provides legal framework to promote, stimulate and encourage high standards of health and safety in the work place.

Everyone has a duty to comply with this Act. Health and Social Care Act (2008) – Provides standards that have to be met by those providing care. Data Protection Act 1998 – When handling personal information about individuals you have a number of legal obligations to protect that information under the data protection act. Control of Substances Hazardous to Health Regulations (COACH) – The COACH Regulations impose a number of obligations on employers the object which is to promote safe working with potentially hazardous chemicals.

Guidelines from the Royal Pharmaceutical Society of Great Britain (RPG) is the regulatory body for pharmacists and provides guidelines and information. The National Institute for Health and Clinical Excellence (NICE) – Was established as special Health Authority in April 1999 the role Of NICE is to provide guidance, set quality standards and manage a national database to improve people’s health also to prevent and treat ill health. The British National Formula (BAN) – The BAN provides UK healthcare professionals with authoritative and practical information on the use of medicines.

The Commission on Human Medicines (CHEM.) – The Commission is regulatory body for medicines and healthcare products. The Care Quality Commission (ICQ) – The ICQ regulate all organizations that provide care, they provide standards for organizations to adhere to. The regulation that is relevant to medication is Management of medicines regulation 13. Organizational policy on medication – All organizations involved in the administration of medication has policies and procedures for the safe handling of medicines. The policy will cover prescribing, dispensing, administration, storage and disposal.

The medication policy is based on Acts of Parliament, Regulations and guidelines, Care Plans of the service user that state their needs and medication they are using. 2. 1 Name: Analgesics (Perpetrator) Effects: Analgesics are used to relieve pain such as headaches. Potential side effects: If taken over long periods of time potential side effects could include irritation Of the stomach, liver damage and sleep disturbances. Name: Antibiotics (Monoclinic) Effects: Antibiotics are used to treat infections caused by bacteria. Potential side effects: Diarrhea, nausea and vomiting.

Some people get a fungal infection such as thrush. Name: Antidepressant (Spiral) Effects: Antidepressant work by changing the chemical balance in the brain and that can in turn change the psychological state of mind. Potential side effects: Blurred vision, dizziness, drowsiness, increased appetite, restless, hiking or trembling, difficulty in sleeping and decreased libido. Name: Anticoagulants (Warfare) Effects: Anticoagulants are used to prevent blood clotting. Potential side effects: Risk of excessive bleeding (Hemorrhage) passing blood in urine, faces, severe bruising, prolonged nose bleed.

Name: Antihistamines (Portion) Effects: Anti steaminess are used to treat the symptoms of allergic reaction. Potential side effects: drowsiness, impaired thinking, dry mouth, dizziness, constipation, blurred vision and an inability to fully empty bladder. 2. 2 For certain medications it is important that other checks are made before and after administering for example, blood sugar should be checked before administering insulin. An individual’s pulse must also be taken before administering medication for heart irregularities such as dioxin. . 3 Common adverse reactions to medication can include: Nausea Vomiting Diarrhea Constipation Headache Fever Dry mouth Skin rash Swelling to lips or face potential signs of inapplicability shock other signs are swelling of the hands, face and body, Redding of the skin, sweating, blotches, faintness and difficulties in breathing this needs urgent action as it can be fatal. Reactions usually occur within an hour of taking the medication rarely it can develop a few weeks after and may cause damage to the kidney or Liver.

If individuals have any reactions to the medicines then organizational Policies and procedures should be followed. Inform my manager, deputy or on call. Phone the doctors, pharmacist to seek advice. If the reaction is serious, then call for an ambulance. The individual would be observe and monitor and the medication stopped. It’s important that all information in the individual care plans, daily reports and MAR is recorded and kept up to date. . 4 Oral – This is the most common method for the administration of medication that is taken via the mouth.

This can be in forms of tablets, capsules and liquids. If a service user finds it difficult to swallow tablet or capsule medication is also available in liquids, suspensions and syrups. Inhalation -The medicines used in Inhalation with an inhaler which are used for individuals who have respiratory condition as these deliver the medication directly to the lungs.. Topical – Topical medication comes in the form of creams and gels and is applied directly to the skin. Intra-aural – Medication administered to the ear, when there is a medical condition in the ear medicine may be delivered by instillation.

This is when drops are delivered in a controlled way so the fluid stays within the area. Intra-ocular – Medication administered to the eye. This is normally in the form of drops or ointments. Rectal – The administration of rectal medication is an invasive procedure this is usually a small plug (A suppository), this medication is absorbed very quickly into the blood stream. TO administer medication via this route, you must have specialized training. Vaginal – This medication usually comes in the form of a small plug (a Pesaro).

Peccaries are designed to deliver medication for a localized medical problem in the vagina or to deliver medication to organs close by. To administer medication via this route, you must have specialized training. Intravenous -The administration of a drug or fluid directly into the vein. This is carried out by qualified healthcare personnel doctors, nurse and paramedic. The medication goes directly into a vein and usually over a period of time which ensures a rapid up take of the medicine or fluid. Injections – medication that is usually delivered by syringe and needle.

Subcutaneous – This is an injection under the skin. Intramuscular – This is an injection into the muscle. Only given by doctors and appropriately trained registered nurses and paramedics. 3. 1 Good hand hygiene is essential when administrating medication to help prevent cross contamination. Oral – This is medication is taken via the mouth most commonly in the form of tablets, using a non-touch technique these should be administered direct from the NOMAD (blister pack) system used in Breach House. Medication ups and spoons should be used to administer medications.

Some tablets must not be crushed as this can change how the medication works. Inhalation – For those with respiratory difficulties inhalers are used and can be either worked by the individual when they breathe in or set automatically to activate when the individual breathes in which is measured by the doctor prescribing. A spacer can also be used which is a tube between the service users mouth and the inhaler, a measured dose is dispensed into the spacer and the service user inhales the contents of the spacer.

Unbelievers can also e used and work differently a liquid is placed into a chamber at the base of a mask, a fine mist of the medication is released into the mask and the service user inhales. Topical – Topical medication comes in the form of creams and gels and gloves should be worn and instructions should be followed. Intra-aural – Hands should be washed and gloves should be worn, instructions should be followed. Following administration gloves should be disposed of and hands washed. Intra-ocular – Hands should be washed and gloves should be worn, instructions should be followed.

Following administration gloves should be exposed of and hands washed. Rectal – Hands should be washed apron and gloves should be worn instructions should be followed gloves and apron should be disposed and hands washed afterwards. Vaginal: Hands should be washed apron and gloves should be worn instructions should be followed gloves and apron should be disposed and Prescription – The Prescription must be dated, show the Name of the Medication, the dose, how frequently it should be taken and by which route. The Prescription must have the name and signature of the person who has prescribed the medicine and their contact details.

The Name, address and date of birth of the person the medicine is for. Medication – Date of dispensing, the name of the medicine prescribed, the dose and frequency of the medicine, the route by which the medicine should be taken, when the medicine should be taken, full name of recipient who the medicine is for. Special instructions, warnings and cautions, Name of the pharmacy, use by date and Keep out of reach of children. Medical Administration record (MAR) – This is an official record and states all the medication that the service user you support is receiving.

The MAR should included Name of service user Date of birth Known allergies to medicine Information provided by pharmacist Name of medication Dates prescribed Prescribe Quantities Dose Forms Routes of administration Time to be given Date the medicine received Date the medication creased and who authorized this Conditions that may affect medicines being taken As the MAR chart is a working document it must be signed to record administration of medicine by the member of staff giving the medicine and must show the date when the medicines are administered. 4. 2

Certain medications need to be taken at particular times of the day in order to achieve the goal of the medication for example, diuretics are given in the morning so that the person is awake and can access the toilet safely; Copeland is given at night to aid sleep (if given in the day, the person might suffer a fall); insulin is given before meals to allow it to work effectively. This is why it’s imperative to clarify the instructions from the prescription to ensure the service user is treated in the correct manor allowing the medication to perform in optimum conditions. 5. Anyone who will be administering medication in a care setting must be trained first and in this training you are made aware of the importance of all the laws, legislation, policies and procedures into administering medicine. This training also covers errors in medication as it just as important. All errors in medication should be reported straight away and it is equally important that errors are recorded in the correct manor, factually and legible. Failure to declare an error could be serious for the individual and may lead to litigation against the company and yourself.

Employment Laws essay

Redundancy payments Discrimination and equality Working hours Age requirement 1. 4 Sources and types of Information and advice available in relation to employment responsibilities and right are: ACS -Advisory, Conciliation and Arbitration Services CAB – Citizens Advice Bureau Unions and representative bodies Work contract Policies and procedures Terms and conditions Job descriptions 2. 1 The terms and conditions which are covered in my contract are: My job title Hours of work Absence Sick pay Notice of termination Grievance procedure The disciplinary procedure. . 2 My paisley contains the following information: My name and home address Tax code (Basic Rate) National Insurance Number Deductions (including tax and national insurance) Year to date The total that have been paid so far this financial year Net pay 2. 3 In the event of a grievance the very first step is talking to the manager. If the outcome is not satisfactory then you can make a formal grievance complaint.

The procedure should include the following steps: writing a letter to your employer setting out the details of your grievance, next a meeting with your employer to discuss the issue, and finally if the employer’s decision is still not distractions then an appeal from the employers decision can be made. Your employer should arrange a further meeting to discuss your appeal, and you have a right to ask either a colleague from work or a trade union representative to accompany you to the meeting. . 4 The personal information that I must be kept up to date with my own employer are: My phone number – both mobile and land line Address Bank details New health information which could affect my job Any criminal convictions 2. 5 The agreed ways of working with my own employer are within my job description. I am also expected to arrive at work on time, be polite and professional, to follow policies and procedures correctly to be respectful of other peoples’ background and personal choices.

My employer must provide me the correct tools I need to do my job in the best condition possible, as said in The Health and Safety Act, 1974 law (egg Personal Protective Equipment). 3. 1 The service undertakes to provide everyone with a safe service which promotes clients’ independence, dignity, and choice, while ensuring their home is a safe place to live; to promote clients’ control over their lives, maintaining skills and independence and ensure that all needs are met on an individual basis, encouraging the clients to make their own, informed decision about how their needs are met.

Similarly, my role is to provide care to a standard and in a way that is accepted and promoted by my company. 3. 2 By providing the clients with adequate care and following good practice I help to fulfill the company’s goals as well as meet the individuals’ needs. By supporting the clients in their physical care needs as well as social, intellectual and emotional needs, and liaising with other agencies, I promote the clients’ lath and well-being. 3. 3 My role involves making sure that our clients are provided with adequate care and support.

It is important to understand the limits of the role and seek assistance to deal with issues which are beyond the scope Of social care, and liaise with other agencies to provide seamless care such as arranging and attending appointments, carrying out treatment, and therapy regimes. 3. 4 The main bodies that influence the Health and Social Care sector are government departments, professional bodies, trade unions, various skills councils and regulatory bodies. The main roles and responsibilities of the overspent departments are a duty to promote the economic, social and environmental wellbeing of their communities.

The professional bodies have a number of functions. They may set and assess professional examinations, provide support for Continuing Professional Development through learning opportunities and tools for recording and planning, publish professional journals or magazines, provide networks for professionals to meet and discuss their field of expertise, issue a Code of Conduct to guide professional behavior, deal with complaints against professionals and implement disciplinary procedures.

The representative bodies such as trade unions play an important role and are helpful in effective communication between the workers and the management. They provide the advice and support to ensure that the differences of opinion do not turn into major conflicts. The central function Of a trade union is to represent people at work. But they also have a wider role in protecting their interests. The sector skills councils create the conditions for increased employer investment in skills which will drive enterprise and create jobs and sustainable economic growth. The regulatory bodies exercise a regulatory function:

Impose requirements Restrictions and conditions Set standards in relation to any activity Secure compliance & enforcement 4. 1 There are different pathways available within Health and Social Care sector, Adult Social Care Healthcare Arts Therapy, Clinical Support Staff/Healthcare Assistant Dentistry & Dental Hygiene Medical Doctors & Surgeons Medical Sales & Marketing Nursing & Midwifery Paramedic & Ambulance Services Physiotherapy Rehabilitation & Occupational Therapy Psychological Therapy Speech & Language Therapy Social Care Adoption & Fostering Alcohol & Substance Misuse Children & Families

Domestic violence Housing & Homelessness Learning Disabilities Mental Health Older People, Physical & Sensory Impairment Sexual Health Social Work Youth Work & Youth Justice 4. 2 There is information available in colleges and training organizations, websites like careerist, carelessness, Subsist SKI, etc; also NASH Careers, Direct Gob Careers, and from your manager & colleagues). The Internet also has a wealth of information available. 4. 3 When I complete my NV level 3 in Health and Social Care I would like to start level 5. I would also like to so courses relating to dementia and mental lath. . 1 There have been numerous investigations into the quality of care provided by care homes and domiciliary care companies. The investigation into the abuse of children in North Wales care homes, and abuse of the elderly in Wintergreen View & Cedar Grove Were started by individuals who complained either to ICQ or various newspapers and television news broadcasters. 5. 2 There are various viewpoints around cases of abuse which have caused public concern. Lack of funding and government cuts. Lack of specialist training and keeping up to date with new guidelines and regulations.

Employment Rights and Responsibilities essay

Holiday entitlement Maternity leave Redundancy payments Discrimination and equality Working hours Age requirement 1. 4 Sources and types of information and advice available in relation to employment responsibilities and right are: ACS – Advisory, Conciliation and Arbitration Services CAB ? Citizens Advice Bureau unions and representative bodies Work contract Policies and procedures Terms and conditions Job descriptions 2. 1 The terms and conditions which are covered in my contract are: My job title Hours of work Absence Sick pay Notice of termination Grievance procedure

The disciplinary procedure. 2. 2 My paisley contains the following information: My name and home address Tax code (Basic Rate) National Insurance Number Deductions (including tax and national insurance) Year to date The total that have been paid so far this financial year Net pay 2. 3 In the event of a grievance the very first step is talking to the manager. If the outcome is not satisfactory then you can make a formal grievance complaint.

The procedure should include the following steps: writing a letter to your employer setting out the details of your grievance, next a meeting with your employer to discuss the issue, and finally if the employer’s decision is still not satisfactory then an appeal from the employer’s decision can be made. Your employer should arrange a further meeting to discuss your appeal, and you have a right to ask either a colleague from work or a trade union representative to accompany you to the meeting. . 4 The personal information that I must be kept up to date with my own employer are: My phone number ? both mobile and land line Address Bank details New health information which could affect my job Any criminal convictions 2. 5 The agreed ways of working with my own employer are within my job description. I am also expected to arrive at work on time, be polite and professional, to follow policies and procedures correctly to be respectful of other peoples’ background and personal choices.

My employer must provide me the correct tools I need to do my job in the best condition possible, as said in The Health and Safety Act, 1 974 law (egg Personal Protective Equipment). 3. 1 The service undertakes to provide everyone with a safe service which promotes clients’ independence, dignity, and choice, while ensuring their mom is a safe place to live; to promote clients’ control over their lives, maintaining skills and independence and ensure that all needs are met on an individual basis, encouraging the clients to make their own, informed decision about how their needs are met.

Similarly, my role is to provide care to a standard and in a way that is accepted and promoted by my company. 3. 2 By providing the clients with adequate care and following good practice I help to fulfill the company’s goals as well as meet the individuals’ needs. By supporting the clients in their physical care needs as well as social, intellectual ND emotional needs, and liaising with other agencies, I promote the clients’ health and well-being. 3. 3 My role involves making sure that our clients are provided with adequate care and support.

It is important to understand the limits of the role and seek assistance to deal with issues which are beyond the scope of social care, and liaise with other agencies to provide seamless care such as arranging and attending appointments, carrying out treatment, and therapy regimes. 3. 4 The main bodies that influence the Health and Social Care sector are government departments, professional bodies, trade unions, various skills nuncios and regulatory bodies. The main roles and responsibilities of the government departments are a duty to promote the economic, social and environmental wellbeing of their communities.

The professional bodies have a number of functions. They may set and assess professional examinations, provide support for Continuing Professional Development through learning opportunities and tools for recording and planning, publish professional journals or magazines, provide networks for professionals to meet and discuss their field of expertise, issue a Code of Conduct to guide professional behavior, deal with complaints against professionals and implement disciplinary procedures.

The representative bodies such as trade unions play an important role and are helpful in effective communication between the workers and the management. They provide the advice and support to ensure that the differences of opinion do not turn into major conflicts. The central function of a trade union is to represent people at work. But they also have a wider role in protecting their interests. The sector skills councils create the conditions for increased employer investment in skills which will rive enterprise and create jobs and sustainable economic growth.

The regulatory bodies exercise a regulatory function: Impose requirements Restrictions and conditions Set standards in relation to any activity Secure compliance & enforcement 4. 1 There are different pathways available within Health and Social Care sector, Adult Social Care Healthcare Arts Therapy, Clinical Support Staff/Healthcare Assistant Dentistry & Dental Hygiene Medical Doctors & Surgeons Medical Sales & Marketing Nursing & Midwifery Paramedic & Ambulance Services Physiotherapy Rehabilitation & Occupational Therapy

Psychological Therapy Speech & Language Therapy Social Care Adoption & Fostering Alcohol & Substance Misuse Children & Families Domestic violence Housing & Homelessness Learns Eng Disabilities Mental Health Older People, Physical & Sensory Impairment Sexual Health Social Work Youth Work & Youth Justice 4. 2 There is information available in colleges and training organizations, websites like careerist, carelessness, Subsist UK, etc; also NASH Careers, Direct Gob Careers, and from your manager & colleagues). The Internet also has a wealth of information available.

Care Quality Commission essay

One aspect of this is how effectively concerns and complaints are dealt with and within what manner. Complaints can be made directly to ICQ from anyone whether it be service user, family member, employee or any other professional or member of the public. As a manager, it is important that try to limit this from happening by ensuring am easily approachable so people can feel they can voice their concerns with me and have faith and trust in me to deal with the issue effectively enough to satisfy the complaint rather than it go further with ICQ without me being able to have a chance to rectify the situation.

After all, I always stress to staff and service users that if I don’t know about the concern, then how can it be rectified? Constructive criticism is good criticism because you can reflect upon it e. G. What did do wrong? What can I do different next time to limit this from happening again? Here at Brannon Care we like to pride ourselves on our effectiveness when dealing with complaints. We don’t get as awful lot, and none are of a serious nature which is always a bonus. Majority of complaints are mainly personality clashes e. G. Service user not getting on with a certain member of staff due to personal issues or just generally not suited.

Another issue we come across is visit times, especially when the seasons and clocks change throughout the year. Some people wish to alter their sleeping patterns with the sun and we try our very best to meet this need as it is their choice but on odd occasions, sometimes that time can’t be met as it will push all the other clients out of their usually yearly spot that they always keep the same. In this instance we would inform the service user in a dance and tell them the time of the visit so they know in advance and can prepare.

This is usually fine but some individuals can have their bad days, in which case we are usually the only people they see or speak to so we tend to get the flack. If a visit is late or on the very odd occasion that a visit is missed then we send a letter to the service user stating the issue and send our sincerest apologies for any inconvenience it may have caused and also stress that we will try our utmost best for it not to happen again. A copy will be kept in their file in the office for our records. This might also come in useful when auditing and doing quality assurance.

No further actions have ever been Page 1 of 8 necessary for minor concerns like this as the individuals have always been testified when we rectify the situation. If the service user or family member isn’t satisfied with the outcome then they can take it further with ICQ whom would then contact us about the issues and would be involved until it is solved. The Care Quality Commission also require registered providers of services to investigate complaints effectively and ensure that learning from complaints is reflected in risk management and training and development arrangements.

Due to us being a small business we don’t really have many complaints, but if so, they are usually dealt with straight away in the most appropriate manner. With the business being privately owned and family run, it is more personal when people come in to have a chat about concerns because they always get a regular face they are used to seeing. They also know that the decision making process is in the office and doesn’t have to follow a chain of command e. G. Hierarchical structure which means the complaints will be dealt with quicker because time isn’t lost communicating the issue across to all relevant managers.

Having 3 people in the office has its advantages because there are 3 different personalities so staff should feel comfortable talking to at least one of us, if not all of us. Having the top line of command in the office e. G. Directors, Care Manager and Office Manager can also have a slight downside because if people don’t feel satisfied with the answer they get in the office then there isn’t really anyone else higher up within the business for them to talk to which leads me to mention another governing body that complaints could be made to, this is called the National Health Ombudsman.

The NO deals with complaints and issues within the healthcare sector and also audits them if necessary. The Health Service Ombudsman of the Health Service Commissioners Act 1993 has the power to investigate all complaints; he service user can get these people involved if they are not satisfied with the results of the complaint investigation. Luckily we haven’t had to go down this route yet as we haven’t had any major complaints. The only real complaint we get are personality clashes between service user and client and little issues with visit times which sometimes cannot be helped due to traffic or emergencies.

We send letters out if this occurs just to apologies and say that we will try our very best for it to not happen again. ‘The Parliamentary and Health Seen,’ice Ombudsman’s role is to investigate implants that individuals have been treated unfairly or have received poor service from government departments and other public organizations and the NASH in England. ‘ (Parliamentary and Health Service Ombudsman, 201 5) SST Hellene Council (2010) state that ‘a complaint is any expression of dissatisfaction about a service that is being delivered, or the failure to deliver a service, or the behavior of a staff member.

It must be remembered that not all individuals would wish to make formal Page 2 of 8 complaints, but do have things to say that require action to be taken. These issues should still be addressed and recorded within service areas. A complaint/concern/comment can be made in person, in writing, by telephone or email or through the council’s website. Every effort should be made to assist an individual in making their views known and any staff member should be available to accept the initial representation. CAFE (2010) ‘People wishing to make a complaint or raise a concern will only do so if they have confidence that complaints will be dealt with promptly, fairly and without risk to themselves or others. The fear of retaliation (getting jack at a person for complaining) can range from a concern that they Or their community will be excluded from receiving aid by the organization, to the fear that they will be personally persecuted for complaining. In some situations e. G. Conflict or volatile contexts, this may be particularly acute and needs careful consideration. Potential users may have concerns or ‘barriers’ to their willingness or ability to complain. It is essential to understand what these are and to come up with the most effective ways that they can be minimized or overcome. Information from the stakeholder analysis can be used to consult with and involve a wide anger of users particularly those that are often marginal’s or most vulnerable, to ensure that all members of user-groups are able to raise a concern or complaint safely and confidently.

Cosgrave Care (2015) ‘In all cases complaints and concerns shall be treated seriously in a sensitive and confidential manner. Complaints and suggestions must be handled in such a way as to first of all reach a satisfactory outcome with the complainant, and to turn a potentially difficult and damaging problem into a source of quality improvement. All formal or serious complaints will be investigated by a person not related to the immediate resource of the complaint. The recording of complaints will not be confined to “serious” or “substantial” complaints.

The existence of records for complaints of an apparently minor nature is an indication of the effectiveness of the procedure, the openness of the culture of the organization and its employees, and their vigilance in the area Of abuse. Complaints will be recorded on the files of the people who use our services in order to identify any pattern of complaints relating to an individual, including care or service provision in order to update and review the personal planning process.

Complaints will be recorded centrally in order to identify any pattern of complaint relating to all or a group of people who use our services. This record will contain minor complaints in addition to serious complaints, and will be accessible to all members of staff where appropriate, unless this is a safeguarding issue. In order for this to be established, members of staff are to make appropriate entries, in a timely fashion, to Personal Planning or risk assessments.

The central information, with regards to complaints, suggestions and compliments, will be Page 3 of 8 regularly reviewed and analyses. The summary will be regularly considered by the Management Meeting for quality assurance purposes. Compliments will be recorded centrally and made available for all parties to read, also on the personnel file of any member of staff individually complimented. Employees who are the subject of a complaint should not communicate directly with the complainant unless accompanied by a senior member Of staff, unless requested directly to do so by the complainant.

Where the complaint gives rise to concerns regarding the wellbeing of one or more of the people who use our services, serious consideration must be given to suspension of the person or persons complained about, and an investigation must be initiated immediately in order to identify any risk to the health and welfare of the individual involved. ‘ One thing we do stress to all of our service user right from the start and that is that the care we give will never be compromised over a complaint.

The standard and quality of care will always remain the same. We also think it is vitally important that everyone knows how they can make a complaint and that it is their duty to do so. When taking a new client on we put the complaint procedure in their folder at home and read through it with them so hey understand. When a service user wants to make a complaint, they can raise the concern with a member of staff if they would prefer.

This would then be taken to their manager whom would deal with it effectively and appropriately in a professional and supportive manner. If they have previously complained and have had the issue rectified then this might give them more confidence in voicing their concerns again because they know they will be listened to and their issue will be dealt with. When a complaint has been made, it is important to keep the service user up to date with any progress and to inform them that it is being dealt with.

Some issues may take a while to resolve so it is courteous to let the service user know that they have been heard and things can take a while. Some people may wish to be anonymous in which case they will be keeping an eye out for any changes. The complaints process will then only be regarded as ‘completed’ when the complainant or their advocate/representative has indicated, in writing preferably, that they are satisfied with the outcome of the complaint and they are happy with the way it has been dealt with.

Appointing a complaints manager within a business (mainly for larger equines that dealt with numerous complaints) can help when it comes to dealing with complaints and issues because the person in charge (usually a senior member for a small business) may have come across a similar complaint previously and will already know how to deal with it efficiently and effectively. It is also helpful to have dedicated communications set up for receiving complaints for example and separate complaints email address specifically just page 4 of 8 for complaints.

This should be reviewed on a daily basis preferably by the complaints manager or registered manager. Setting a Service Level Agreement for responding to complaints will also help when dealing with complaints efficiently. For example setting an SLAM of 24 hours or even 48 hours to give enough time to respond to the complaint either in full or just to acknowledge that the complaint had been received and is being dealt with. This is useful for the complainant because they then know that you have received the complaint and it is being dealt with.

It also helps with quality assurance and reviewing complaints because you can judge how long it has taken to deal with the issue and whether the complaints procedure is effective enough. Keep the complainant updated through the process with written letters while the complaint is still being investigated. The complaint procedure must be publicly available with all outcomes being recorded on the appropriate forms adding additional sheets if necessary. During the process the complainant will be asked to review all written records and documents and sign to indicate agreement with the outcome. F the event of a continued disagreement occurs and it cannot be resolved internally then the complainant will be advised to approach external authorities such as ICQ, Social Services or NASH, an independent advocacy service may be involved or even the local government ombudsman. For private funded service users whom don’t really have contact with social services, there are a range of advocacy services available for them to use. It is important that the registered manager supports the service user to contact an appropriate advocacy service if the service user shows any signs Of being unable to fully complete or further pursue their complaint.

Any completed complaints forms will be handed to the registered manager for permanent filling, centrally and on the service user’s personal file. A management meeting will be held regularly (ideally) every 3 months to review all the complaints since the previous review and any new ones in order to identify any trends and matters which may have appeared to be relatively minor at the time, but can indicate and progress into a deeper issue. It also reviews the original reason for the issue to see if any similar complaints have occurred so that the managers can spot the trend and limit it from happening again in the future.

Reflection is a good tool to use for this because you can state what the issue was, how it was overcome and how it can be limited in the future. It also gives the opportunity to earn from mistakes and make sure similar issues don’t occur. A service action plan should then be created and updated each time there is a complaint and it should include all actions to taken to resolve any issues as well as include any requirements or recommendations made following the investigation.

Page 5 of 8 Due to us only being a small company, when a complaint is made, it usually affects majority of the team because we all work so closely together. We don’t get many complaints admittedly but when we do we involved all members of staff that are appropriate to the complaint. They will be called into the office to be involved in the meeting, we will discuss the complaint and the best possible way to resolve it. We think it is important for them to be involved so they understand the complaints process and can have a first hand at dealing with the issues.

During supervisions we also like to go through the complaints procedure and teach staff about how to handle complaints and concerns and what to do if they are dealing with one. This should hopefully make them more confident when it comes to voicing concerns because they have good idea on how to do it. His also helps with the service users because they may not necessarily know how to make a complaint or voice their concerns so they can ask their career for help. It can put then in an odd situation but we work really well as a team so don’t think this will happen.

All staff members know that if they are troubled with anything or need to ask the simplest of questions then we are always here for them, they only have to ask for help and it will be there. It is vitally important to keep staff up to date with complaints because they are usually the ones that come face to face with the service users and are lifting their tasks so they need to be aware Of any complaints when they occur. This will also help to keep them involved and feel part of the team because they are kept in the loop when something happens.

There’s nothing worse when a service user asks you something that you should know but you don’t because you haven’t been informed. Especially if the complaint is about them then they need to know what they have done wrong so they know not to do it again in future. Some little concerns may only be a small issue but it will stop it from happening again if the career knows that person doesn’t like retain things. Person centre care provides an opportunity to broaden the understanding of what quality of life means for each person, after all, we are all different and all have varied needs and requirements.

The particular challenge is to fulfill everyone’s needs whilst on limited time and with limited resources. Person centered planning has been used for over 20 years and has changed over the years due to different things being learned through using person centre planning. Research has found that its application does make a difference to the quality of the life that people experience. The NEWS Department of Ageing, Disability and Home Care (2009) state that, Person Centered Planning cannot be explained with a simple one-sentence definition.

In fact, the use Of the word ‘planning’ leads to significant misunderstandings and a focus on doing a ‘plan’, rather than the more important essential components of listening and thinking with the person, learning what it is the person and their family want, and Page 6 of 8 responding to providing the supports needed to achieve the goals and aspirations of the person and their family and friends. The process is embedded in the person’s social and cultural context and therefore reflective f, and responsive to, their personal, social and cultural circumstances.

A definition of person centered approaches concludes that they are: “… Ways of commissioning, providing and organizing services rooted in listening to what people want, to help them live in their communities as they choose. People are not simply placed in pre-existing services and expected to adjust, rather the service strives to adjust to the person. Person centered approaches look to mainstream services and community resources for assistance and do not limit themselves to what is available within specialist services.

One way of doing a person centered approach is to list those things that are important to the service user in relation to the complaint on one side, and those that are important for on the other (See Figure 3 below). It is then possible to compare the two columns and see how a balance between the two aspects can best be achieved in responding to the complaint. This may also cause you to identify other things that you need to know in order to be able to respond to the complaint with a clear focus on the service user. A person centered approach encourages an exploration of what is working and to working for the person.

Too often complaint management approaches focus exclusively on what is not working, rather than also seeking to identify what is working. What the provider is doing well from the person’s perspective can provide important insights into what they may need to do more of to address the complaint. When receiving a complaint it can be useful to consider what is working and not working for the person with a disability, the family and the disability service provider. When reviewing your approach to complaints it can be useful to see what themes emerge from person centered plans.

Regrets essay

Socializing plays a very important role with now a days generation. It is very important to socialize with people at work, school or elsewhere. In order to gain confidence to socialize with people I should’ve had good study habits. By having good study habits I would’ve got the curiosity to read all the books could and gain some knowledge, so I could socialize with people around me with confidence.

Just because I don’t have good study bits, I regret because I am suffering in socializing with people around me. Just because cannot socialize with people, I am not part in a lot of important and knowledgeable conversations. Just because did not have good study habits, I was not able confidently talk my friends, who had good study habits and were ahead of me in the class with good scores in their subjects. Just because I had poor study habits it is very hard for me to persuade my life by ease.

When I first came to this country at the airport immigration I had difficulty understand the words people were talking. If I could have had good command over English which would have had over good study skills, I would have cleared my immigration much faster and by ease. If I could magically go back in time, and change that one thing, I believe that I would have been in a better place in my life by now without any regrets.